Privacy Policy

This privacy policy describes how Stratas Belgium processes personal data in connection with our site and services. We are committed to protecting the privacy of our users and handling personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Identity and Contact Details of the Data Controller

The data controller responsible for the processing of your personal data is:
Stratas Belgium
250 Avenue Louise
Brussels, Brussels-Capital Region 1050
Belgium

Personal Data We Collect

When you interact with our site or services, we may collect various types of information, including data that identifies you or can be used to identify you directly or indirectly. This may include:

• Information you provide directly to us: For example, when you contact us through forms on our site, subscribe to newsletters, or engage with us through other means, you may provide your name, job title, company affiliation, contact details such as address, phone number, and any other information you choose to provide in your communication.
• Information collected automatically: When you visit our site, we automatically collect certain information about your device and your visit, such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other clickstream data. This information helps us understand how our site is used and improve our services.

How We Collect Your Data

We collect data through the following means:

• Directly from you: When you voluntarily provide it through forms, communications, or interactions on our site.
• Automatically: As you navigate through our site, we collect technical and usage data through automated technologies such as server logs and cookies.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent: Where required, we rely on your explicit consent to process certain personal data, for example, for sending marketing communications or placing certain types of cookies. You have the right to withdraw your consent at any time.
• Performance of a contract: We may process your data when it is necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
• Compliance with a legal obligation: We may process your data when it is necessary for compliance with a legal obligation to which we are subject.
• Legitimate interests: We may process your data when it is necessary for the purposes of the legitimate interests pursued by us or by a third party, provided that these interests are not overridden by your interests or fundamental rights and freedoms. Our legitimate interests include operating our site, improving our services, conducting business analysis, and protecting our business from risk.

How We Use Your Data

We use the personal data we collect for various purposes, including:

• To provide and maintain our services and our site.
• To communicate with you and respond to your inquiries or requests.
• To send you information that you have requested or that may be of interest to you, such as newsletters or updates, where you have provided consent or where we have a legitimate interest to do so.
• To analyse how our site is used and improve its functionality and user experience.
• To ensure the security of our site and services.
• To comply with legal obligations and protect our legal rights.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure of your data, the purposes for which we process your data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Sharing Your Data

We may share your personal data with third parties in the following circumstances:

• Service Providers: We may share data with third-party service providers who perform services on our behalf to help us operate our site and provide our services (e.g., hosting, analytics, IT support). These providers are contractually bound to process data only according to our instructions and applicable data protection laws.
• Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

International Data Transfers

The personal data we collect may be stored and processed in Belgium or any other country where we or our service providers operate facilities. When transferring personal data to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to provide a similar level of protection. These safeguards may include relying on adequacy decisions by the European Commission or using standard contractual clauses approved by the European Commission.

Your Data Protection Rights

Under the GDPR and other applicable data protection laws, you have certain rights regarding your personal data. These rights include:

• The right to access: You have the right to request a copy of the personal data we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• The right to erasure: You have the right to request that we delete your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., processing based on legitimate interests or for direct marketing).
• The right to data portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit it to another controller, under certain conditions.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your data or to exercise any of your other rights.

You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or where the alleged infringement took place. In Belgium, the supervisory authority is the Data Protection Authority (Autorité de Protection des Données / Gegevensbeschermingsautoriteit).

Data Security

We have implemented appropriate technical and organisational measures designed to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to function effectively, improve user experience, and analyse site usage. Cookies are small text files stored on your device. Some are necessary for the site to work, while others help us understand how visitors use the site. You can manage your cookie preferences through your browser settings or potentially through a cookie banner on our site. Please refer to your browser's help section for information on how to manage cookie settings.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

Contact Us

If you have any questions about this privacy policy or our data processing practices, please contact us by mail at the following address:
Stratas Belgium
250 Avenue Louise
Brussels, Brussels-Capital Region 1050
Belgium